How to tackle the dreaded downtime

How to tackle the dreaded downtime

What if all your systems go down? We know, we know. It’s a disaster of sorts. You don’t want to talk about it. You don’t even want to think about it. Right? The thing is, you should. Especially if you rely on Visual Management. Did you know those screens can be true saviors in such times of despair? If you take the right measures, that…

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'Safety first:' is that the message you convey?

‘Safety first:’ is that the message you convey?

Let’s talk safety for a bit. Of course, it’s a factor that should never be overlooked, regardless of the sector you operate in. But in the manufacturing industry, it’s crucial. Usually expressed in (lost-time injuries (LTI) and lost-time injury frequency rate ( LTIFR ), it’s an important indicator of how safe and people-oriented an organization really is. The question is, do you communicate your company’s…

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Time to jump on the customer contact train!

Time to jump on the customer contact train!

Customer contact involves people. Despite rapid digitalization, human-to-human interaction is still indispensable if you aim for a high customer satisfaction rate. Now, let’s place an old adage in this context: seeing is believing. How that’s relevant, you ask?

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Why you should upend the hierarchical pyramid

Why you should upend the hierarchical pyramid

The inverted pyramid is by no means a new phenomenon. But when it comes to upending the traditional hierarchy in organizations, implementing it is easier said than done. A model where the tip of the pyramid is at the bottom so the ‘higher ranks’ can serve those at the base isn’t as common as it should be.

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The 3 ingredients for improving performance in your organization

The 3 ingredients for improving performance in your organization

If you want to deploy Visual Management to improve performance in your organization, you’ll need three ingredients. First, an improvement board. Second, a performance board. Third, Lean Six Sigma. Are you reeling a bit with all these terms being fired at you? Well, take a moment to read our blog, and we’ll explain them all.

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Steering or peering: don't make 'em choose!

Steering or peering: don’t make ’em choose!

A billboard is a giant ad with a straightforward message. Is it possible to miss the mark with something so seemingly simple? Well, of course it is. A billboard needs to capture drivers’ attention and communicate a message in a snap. After all, drivers have other things to do than study ads that flash by. They need to know the ‘what’ and ‘how’ (like dates…

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