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Visual Management and a Happy Octopus?

Please pay attention if you would like to know what connects Visual Management with an autonomous and happy octopus. Organizations can choose from a myriad of systems and tools to help manage and optimize the way service environments operate. But despite the ever-increasing deployment of technology in this space, meeting the key metrics determining efficiency […]

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Shopping for holiday wines? Here’s a Visual Management takeaway!

Shopping for holiday wines? Here’s a Visual Management takeaway!

The holidays are knocking on our doors. That means it’s time for get-togethers with lots of food and drinks. One thing you’ll probably pick up within the next week or so? Wine. But as much as you enjoy drinking it, you’re not looking forward to the mandatory shopping experience that precedes it. For if you’ve

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One picture, many decisions: the power of visualization

One picture, many decisions: the power of visualization

Decision-making doesn’t happen in a snap. One decision is usually preceded by a range of impressions, thoughts, interpretations, ‘mini-decisions,’ and actions. This is mostly an internal process, triggered by the tangible world. So, what if you boil external factors down to one thing: a picture? Picture-perfect pearl: boiling things down to the essence Not too

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American football: from visual spectacle to information sharing strategy

American football: from visual spectacle to information sharing strategy

American football is somewhat of a visual spectacle. Whether you attend a game or watch it in a bar, you’ll be confronted with a myriad of screens that show you what’s going on with great precision. From the position of the players and current scores to forecasts and upcoming games: you’ll be flooded with visualized

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The predecessor of Visual Management in Pompeii: 1 rock, 3 lessons

The predecessor of Visual Management in Pompeii: 1 rock, 3 lessons

Recently, I went to Pompeii. While walking among the ancient city’s well-preserved remains, I took a bunch of pictures. In today’s blog post (and the next), I’ll share one with you. As it turns out, the underlying principle of Visual Management goes way, way back. Let’s travel several centuries back to learn three important lessons!

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Matters of the organizational heart: have you checked your company’s ‘pulse?’

Matters of the organizational heart: have you checked your company’s ‘pulse?’

In our blog posts, we often stress the importance of sharing relevant, actionable data in real time. But when my friend’s 86-year-old wife had to be treated, I was confronted with the importance of data at an essential level — that of existence itself. Doctors needed to perform an ultrasound, measure her blood pressure, and

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Why do those on the ‘top floor’ need two perspectives?

Bird’s-eye view plus eagle eye: why do those on the ‘top floor’ need two perspectives?

Art provides insights that reach far beyond the work itself. It teaches us something about ourselves and the world we live in. Recently, a local art trail taught me an important lesson about Visual Management. And what’s most remarkable is that it had little to do with the art. Through the trail, I perceived the

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