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What kitchen logic taught me about Visual Management

What kitchen logic taught me about Visual Management

Recently, my wife’s friend paid a visit to our house. It’s no secret that she and I have our challenges, and this time was no different. But what started as annoyance turned into new insights that relate to Visual Management. On sprinkles and logic Here’s what happened. After my wife’s friend left, I had lunch …

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How to unearth your data's hidden value with a multichannel strategy

How to unearth your data’s hidden value with a multichannel strategy

Did you know you’re sitting on a gold mine? Gold, these days, equals data. But you’re missing the pick to exploit it. So, how to make your employees aware of the real value of your data? The thing is, you should change your mindset and switch to a multichannel strategy. Think outside the ‘call center …

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How to develop an information sharing strategy that works

How to develop an information sharing strategy that works

When embarking on the Visual Management train, you need to determine the right information sharing strategy. If you randomly inundate employees with data, it’s a matter of time until they collapse under its weight. But how to decide which information you should and shouldn’t share? Here’s your rule of thumb: listen to those who know …

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Think green, work remotely: Corporate Social Responsibility during and after the pandemic

Think green, work remotely: Corporate Social Responsibility during and after the pandemic

At a societal scale, we’re at the dawn of a new way of working. Terms such as ‘hybrid’ and ‘remote’ have found their way into board level meetings and media outlets alike. Most companies want to let go of traditional ways of working that require all employees to be in the office for 40 hours …

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How to secure your work(force) in insecure times

How to secure your work(force) in insecure times

Recently, I talked to a senior level healthcare employee in the U.S. who really wanted to get her COVID vaccine shot. But when her employer told staff they would lose their jobs if they didn’t get vaccinated, she and her co-workers got angry. Some even quit. Now, said employee has a very negative attitude towards …

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Time: the key to improving employee and customer satisfaction

Time: the key to improving employee and customer satisfaction

Have you ever gardened? Then you’ve seen that seeds don’t turn into full-fledged plants overnight. They need time to grow and blossom. The same principle applies to your business. To improve your working capital, you should give your employees time — but only when the time is right. What does that mean? Going the extra …

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The importance of inclusivity in our post-pandemic, hybrid world

The importance of inclusivity in our post-pandemic, hybrid world

Office doors across the globe have opened, and life is slowly going back to normal. But the definition of ‘normal’ has changed. For example, remote working will be integrated into our post-pandemic world — more and more companies have implemented hybrid working. Although that’s mostly a good thing, the term ‘remote’ is potentially problematic. You …

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Why and how to keep your employees happy

Why and how to keep your employees happy

Texas Digital recently attended Club Kongress 2021, an event that was perfectly organized by Udo Schüring. At the congress, which was all about customer contact, we also organized a session in which we explained our philosophy of self-management. A crucial takeaway from the congress: to ensure customers are happy and send invoices that make you …

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Why every ceiling is your next foundation: the importance of continuous improvement

Why every ceiling is your next foundation: the importance of continuous improvement

Most organizations aim to grow. But at some point, they might feel they’ve hit the proverbial glass ceiling. “We’re at the top of our game,” they say. “There is no way we can improve any further.” Think you’ve reached that point? We challenge you to think again. There is no such thing as peaking. Glass …

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How (not) to use ‘waste’ in your information sharing strategy

How (not) to use ‘waste’ in your information sharing strategy

When I walked my dogs the other day, I saw the neighbors toss their trash bags into the garbage bin. My first thought: ‘All waste has a history.’ What used to be in those torn cardboard boxes and crumpled packaging that end up in the garbage heap, discarded and forgotten by mankind? Something interesting. Waste …

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