How to free up time and increase employee, customer, and business satisfaction

How to free up time and increase employee, customer, and business satisfaction

You’ve got a ton of tasks to complete, but there are only twenty-four hours in a day. And you also need to eat, sleep, and spend quality time with your loved ones. So, how are you going to make the most of those eight-or-so hours you’re in the (home) office?

A typical day at work

Suppose you arrive at the office on a regular Monday, ready to tackle some core tasks. You grab a coffee and open the door, only to see your desk is filled with employee requests and operational jobs. Two hours later, you’re still working through the pile. You haven’t had a chance to analyze your processes and see if you can optimize them. Neither have you been able to have a one-on-one chat with an employee and find out how they’re doing. You’ve only communicated with your staff as a group in the most indirect, inefficient way.

A lot of managers don’t get around to the main tasks on their list, such as analyzing their processes. They tend to get bogged down in operational details. And it’s a process that seems to repeat itself every day.

It doesn’t have to be that way, though. All you need to do is enable employees to make their own decisions. How to go about it?

Focus on the bigger picture

If you want to empower employees, you should provide them with actionable, real-time information. Share the right data in the right way, so they’ll have the tools to make well-informed decisions.

Visual Management is an invaluable asset, as it helps you share crucial information in an appealing, accessible manner. You will no longer drown in details, which means you can spend more time motivating employees, analyzing and improving your processes, and meeting your KPIs. By focusing on the bigger picture, you’ll kill three birds with one stone: you will increase employee, customer, and business satisfaction.

What are your Visual Management opportunities?

Many clients who join forces with Texas Digital earn their investment back in as little as nine months. Want to know what we can do for you? Please don’t hesitate to contact us. We’d be happy to perform a Quick Scan and discuss your information sharing strategy.

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