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Suppose you’re walking downtown, craving some good food and a welcoming atmosphere. You spot two restaurants. One has a neon red sign above the door that reads, ‘Open.’ The other is adorned by a green sign that says, ‘Welcome.’ Which restaurant do you pick? The impact of colors: on brains and actions Here’s the thing […]

We often hear the term ‘wallboard.’ We’re no nitpickers, but that’s really not okay. Because if you’re talking about wallboards, you’re living in the past. Not a good place to be if you want to move forward. What to do? Embrace the performance board. It helps you thrive in the present and propel your organization

Pretty much every (self-respecting) organization has a sales department. And let’s be honest: sometimes, it’s a hodgepodge of emotions. Laughter, frustration, cheers, tears: it’s all part of a regular weekday. Have you ever thought of aligning Visual Management with your sales team’s current state? Chewing on candy and broccoli: life in the sales department Your

Suppose you go for a nice little hike in the woods. You take in nature’s sights and sounds, breathe in the fresh air. All is well – until your view is suddenly blocked by a giant sign. It’s staring you in the face, firing a bunch of information at you in a variety of colors.

It’s winter and it’s dark outside. In some cities and countries, this means the streets are flickering with bicycle lighting. Particularly children are equipped with fun fair-like lights. The more the merrier, parents believe when it comes to lighting. But in early December, the Dutch police force issued a warning: parents who were concerned about

What if all your systems go down? We know, we know. It’s a disaster of sorts. You don’t want to talk about it. You don’t even want to think about it. Right? The thing is, you should. Especially if you rely on Visual Management. Did you know those screens can be true saviors in such

Let’s talk safety for a bit. Of course, it’s a factor that should never be overlooked, regardless of the sector you operate in. But in the manufacturing industry, it’s crucial. Usually expressed in (lost-time injuries (LTI) and lost-time injury frequency rate ( LTIFR ), it’s an important indicator of how safe and people-oriented an organization

Customer contact involves people. Despite rapid digitalization, human-to-human interaction is still indispensable if you aim for a high customer satisfaction rate. Now, let’s place an old adage in this context: seeing is believing. How that’s relevant, you ask? Well, where there are people, there are expectations – and people expect to see what they’re doing.

The inverted pyramid is by no means a new phenomenon. But when it comes to upending the traditional hierarchy in organizations, implementing it is easier said than done. A model where the tip of the pyramid is at the bottom so the ‘higher ranks’ can serve those at the base isn’t as common as it

Let’s talk dishwashers for a bit. If you’ve ever (re)designed your kitchen, you know there’s an overwhelmingly huge amount of them out there. So, how do you separate the wheat from the chaff? And how on earth does this relate to Visual Management?