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How to make optimal use of our resources in times of scarcity (or, my DIY epiphany moment)

How to make optimal use of our resources in times of scarcity (or, my DIY epiphany moment)

A few days ago my arm got stuck in the toilet during a failed DIY attempt to fix it. I’ll spare you the details — suffice to say I was home alone and my phone was not within reach. So, I had to wait until my wife got back from the grocery store to release […]

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Does your work environment foster employee happiness?

Does your work environment foster employee happiness?

Recruiting and retaining skilled employees is a challenge. From personal development programs to annual company outings: organizations pull out all stops to convince talent they should pick them over the competition. But at the management level, a crucial aspect is often overlooked: a work environment that helps employees get the most out of themselves. When

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How to get the most out of your information sharing strategy

Want to get the most out of your information sharing strategy? Be willing to reflect and change!

“We’ve always gone about things this way, so why change?” It’s a question that seems to be ingrained in many people. “Why reinvent the wheel?” they say. “As long as it keeps rolling we’re fine, aren’t we?” And yes, we might be. But “fine” is not “optimized.” If you settle for “good enough,” you’ll never

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What natures teaches us about data filtering

How to build and cross bridges: what natures teaches us about data filtering and process optimization

Lots of things in this life are about building bridges. As usual, we can find plenty of proof in nature. Here’s what ants can teach us about devising a solid information sharing strategy. If you get ants, you’ll get data filtering Ants are no loners. They operate in crowds. When we see them, we can’t

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My Giza adventure: Visual Management lessons

My Giza adventure on an antsy horse: Visual Management lessons learned the hard way

The Pyramids of Giza are impressive. The way I got there? Not so much. Here’s what an antsy horse has taught me about Visual Management — all the way in Egypt, while I was trying not to swallow grains of sand. The saddle matters most A long time ago, I traveled to Egypt to take

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Can you find fun and meaning in coding?

Time for another happy employee: can you find fun and meaning in coding?

In our blog posts, we regularly reiterate that happy employees make for happy customers. If you provide people with the right information at the right time, you’ll enable them to make independent decisions. That’s what will make them love their jobs and go the extra mile for customers—who, in turn, will be more satisfied. It’s

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What history has taught us about employee empowerment

Lessons on human nature: the main thing history has taught us about employee empowerment

You know those companies where the work floor resembles a glass aquarium, and a manager paces the room keeping a close eye on their staff? It makes the average employee feel very patronized and nervous. If you want your staff to be happy and make independent decisions that benefit your organization, you should empower, trust,

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Effective decision-making: lessons from an escape room

Empowerment and effective decision-making: lessons from an escape room

Recently I immersed myself in the escape room experience. With a small group of people, I had to find my way out based on hazy clues. The clock was ticking mercilessly, getting the adrenalin flowing. We wasted no time: we joined forces and got to work. After some nifty decoding, interpretation, and combining we pulled

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