It’s January 2018. People everywhere have ushered in the new year and are generally in good spirits. Regardless of their resolutions, they’ve made all kinds of plans to make it a great and successful year. To achieve this all-important goal, it is paramount to have a beacon: a distant yet clearly visible point that you’re sailing towards. It so happens that this is also the case in Visual Management. Allow us to explain!
Christmas is the time to gather around a beautifully decorated tree and enjoy some quality time together. As the Christmas tree plays a pivotal role during the holidays, most people spend a significant amount of time decorating it. Garlands, figures, bells, and other ornaments are carefully hung in the branches by adults and children alike. But the pinnacle of perfection is the tree topper, and putting it on the tree is always a special moment. Think about it: whether ’fully-packed’ or scarcely decorated, there is no Christmas tree without a tree topper.
One of Holland’s major hotel chains used to serve children its trademark treat: traditional Dutch apple sauce, topped with a fire-red cherry. Of course, the apple sauce was delicious, but that single cherry did the trick. Time and again, it was the eye-catcher – the reason why children pulled their parents’ sleeves and asked for this particular dessert.
In our blogs, we have been talking a lot about Visual Management. Today, we want to address two important questions which are directly related to this topic: Why does Texas Digital exist, and why should you opt for working with us?
“What does Texas Digital stand for and what does it have to offer?” It’s a question we get from time to time, and it’s one that we’re more than happy to answer.
Stop using different knives for different purposes! Use an easy-to-handle one-fits-all solution: the Swiss army knife. How does this relate to Visual Management?
Waste: we’ve been mentioning the term quite often in our blogs. But what does it look like in practice? Basically, there are eight types of waste. Today, we’d like to highlight two of these – ‘Talent’ and ‘Motion’ – through a real-life example: a top-tier logistics operator that has been working with Texas Digital Europe to become more Lean.
We’ve talked a bit about the value of simplifying things in our last blog. Whereas some organizations are afraid to offend their employees by presenting them with crisp-and-clear visualized information, other companies have embraced Visual Management to the fullest. Why? Because ultimately, they wish to increase sales while reducing cost and improving the overall customer experience. Who wouldn’t, really? It may seem like a mission impossible,…
Imagine you’re in a contact center. The phones are ringing non-stop and your agents are getting nervous, as they risk losing overview. How do you manage the bustle?
Remember the fun birthday board that your teacher used to create in primary school? It ensured that the entire class knew when to sing “happy birthday” to every single kid. And how about the family task board that your father would attach to the kitchen wall? The organized, color-filled overview of everyone’s responsibilities made your family work together like a team.